Log in to your account on our website and visit the "My Orders" section for all updates regarding your order.

If you need to change or cancel your order after confirming it, please contact our customer service team immediately. We will try to accommodate your request, but please note that orders already in the advanced stages of processing may not be changeable.

To place an order, select the desired products and add them to your cart. Then proceed to checkout, where you can enter your shipping and payment details.

We offer free shipping on all orders over €59.00. For orders under that amount, we apply a €5.90 shipping fee. This policy applies to all shipments within Italy.

Yes, once your order has shipped, we'll send you a confirmation email with a tracking number. You can use this number on the carrier's website to track your shipment.

You can track your shipment here

Delivery time for most orders is between 1 and 4 business days. We strive to ship orders as quickly as possible, and many customers receive their purchases within 24-48 hours of placing their order.

If you have a promotional code, you can enter it in the dedicated box on the checkout page. Be sure to enter the code exactly as provided and confirm that the discount has been applied to your order before completing your purchase.

Yes, we offer installment payments through Klarna and Scalapay. These methods allow you to receive your order immediately and pay in three interest-free installments.

We accept several payment methods for our customers' convenience. These include all major credit cards (Amex, Visa, Mastercard, Maestro). Additionally, for those who prefer to pay after delivery, we offer the option of cash on delivery.

Once we receive your return and verify that the products are in proper condition, we will process your refund. The refund will be issued using the same payment method used for the purchase. The time it takes for the refund to appear in your account may vary depending on the payment method.

If you wish to return an item, please contact our customer service. To be eligible for a return, items must be intact and unopened. We will provide you with all the necessary instructions for returning the item to our warehouse.

If you receive a damaged product, please contact us immediately. We will replace the damaged product at no additional cost and cover the return and reshipment shipping costs.